29th Jun 2021

5 things to look for in an industrial filter manufacturer

So, you’re on the hunt for an industrial filter manufacturer. Perhaps you’re no longer happy with the service your current supplier offers. Or you’re just looking to get better value elsewhere – faster turnaround, more competitive pricing, greater flexibility, improved capabilities, or more sustainable business practices.

Whatever the reason, it’s crucial that you make the right choice. The smooth running of your operations and the quality of your output depend on it. But it’s a heavily saturated market, and there are a lot of factors to consider.

To make things easier, here’s a list of the five most important things you need to look out for when perusing the top filter suppliers and manufacturers.

5 things to look for in an industrial filter manufacturer

1. Exceptional service delivery

First and foremost, you need an industrial filter manufacturer that can deliver the kind of leading service their competitors can’t.

In practice, this means:

  • Speed – Fast turnaround times are a must. Some manufacturers move slowly if the product you need isn’t in stock.
  • Value – The manufacturer should always have your bottom line in mind.
  • Quality – Products should be built using cutting-edge technology.

When choosing a filtration partner, consider:

  • How quickly can they provide quotes, process orders, and ship products?
  • Do they provide value by optimising your entire process? Or by simply selling a cheaper filter?
  • Do they iterate and improve on their products in an ongoing, agile manner? Or does innovation only happen by committee?

Speed, value, and quality are the cornerstones of exceptional service. Ensure your manufacturer can deliver on all of them.

Discover how the right filtration partner supports your people and processes with bespoke technology and industry expertise.

2. Years of experience

Finding a filter manufacturer that promises fantastic service is easy. But do they have the years of experience and track record to prove they can really deliver it?

When choosing a partner, find out how long they’ve been in business. Look for key case studies that demonstrate the results they’ve delivered. Ideally, you want a partner with several decades’ worth of experience under their belt.

Over this time, filter manufacturers build up knowledge of the challenges your industry faces. They also develop and evolve their products to best-in-class standards. And they can pass that expertise and innovation on to you. So, look for a manufacturer that has the experience to deliver you the best service possible.

3. Bespoke filter solutions

Sometimes, a generic filter solution will do the job. But for large, complex, or unusual projects, it may be far from ideal.

This means a filter manufacturer that just offers generic solutions isn’t good enough. You need a supplier that can create bespoke systems and custom processes built to your exact specifications, in real-time, if needed.

The operative word here is partnership. A truly great filter manufacturer will work with you closely to understand the details of your challenges. Then they’ll use this knowledge to offer an optimal solution that’s customised to your requirements.

4. Business-wide technical expertise

Here’s the issue with some filter manufacturers: if it’s not a generic, off-the-shelf product, internal staff often don’t have the expertise readily available to overcome filtration challenges.

Your partner needs to know filtration technology, inside out. And not just a few senior technicians locked behind layers of hierarchy. The whole team should have a good knowledge of the offerings, with the right expertise readily available when you need it.

A manufacturer with business-wide filtration expertise can solve your challenges much faster and more easily. Someone in sales, for instance, might recognise that one solution isn’t quite right for your requirements, and know how to find an alternative.

5. First-class support

Finally, you should expect a fast and helpful response to any query you have with excellent customer support.

When choosing your filter manufacturer, ask:

  • How quickly and easily can you speak to a member of their team? 
  • How quickly will they acknowledge a query?
  • How many people will you have to go through to get the support you need?

Be wary of manufacturers with heavily siloed teams. You can end up spending a lot of time talking to dozens of people just to get the answer to one question. The best manufacturers will work in an agile, collaborative environment to ensure the right person to help is only a quick transfer away.

Choose a filter manufacturer that ticks all 5 boxes

With so many options on the market, we wouldn’t blame you for feeling overwhelmed. But ultimately, you’re looking for an industrial filter manufacturer that offers five key things:

  1. A fast, flexible service that delivers high-quality filtration solutions
  2. Decades of experience and a proven track record of success
  3. The ability to create bespoke solutions that solve your problems
  4. In-depth expertise on filtration technology across the business
  5. First-class customer support that’s on hand to help whenever you need it

Amazon Filters ticks all five boxes.

We’re one of Europe’s leading filter manufacturers. For over 35 years, we’ve been designing, manufacturing, and installing innovative filter solutions that help multiple industries improve their filtration process. 

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